Organisations with large numbers of customers and many different products, have difficulty knowing which products each customer has. This has been compounded by history, with different computer systems, takeovers and strong product (or account) based cultures.

Over the years enormous amounts of effort and money has been expended designing and implementing new ways of consolidating customer information. Virtually all these initiatives have required massive changes to existing computer systems and the relatively unsuccessful introduction of a new customer numbering system. IDentity Software has solved these problems with a unique solution, IDStar.

IDStar, from IDentity Software, is a tool that enables organizations to become more customer focused. It builds and maintains a real-time repository, indexed on customer name and address, which matches customer records from many disparate systems.